Our office is open Monday through Friday, from 8:30 a.m. to 5:00 p.m. Our telephones are closed for lunch between 1:00 p.m. - 1:30 p.m. daily. Patients are cared for by appointment. If you require same-day medical attention, please call early in the day to schedule an appointment.

Blood pressure checks, allergy shots and pro-time checks are available during office hours. Please call us before you come to the office so that we can have your medical record available.

For patient convenience, Family Practice - Hidenwood offers in-office x-ray services and as well as designated laboratory tests.

If hospitalization is required, our physicians will coordinate your care with a carefully selected and experienced hospital-based physician.

If you have an urgent medical need after office hours or on the weekend that requires the attention of a physician, please call our office for recorded instructions. After office hours our physicians share on-call services with our team physicians.

Please request prescription refills during your appointment, or you may call our Prescription Refill line at (757) 595-4392. Be sure to have your prescription bottle available when you call, so that you can follow the prompts and provide the information necessary to complete your request. Please allow 24 hours for us to process your request.

Please request referrals during your appointment, or you may call our Referral line at (757) 595-4392. Follow the prompts and provide the information necessary to complete your request. Please allow 2-3 business days for us to process your request with your insurance carrier.

If you have any questions or concerns about your bill, please call our insurance and billing coordinator. If you have any concerns about your insurance, please contact your insurance carrier.